October Chapter Meeting Alert!


Get ready to Level Up as we explore Journey Mapping with:

Miranda Reshaw


Miranda Reshaw is the process improvement manager at the Coca-Cola global support center. During her tenure she's led the support transition to the Coca-Cola service desk for 200+ application deployments, upgrades, and migrations. In addition, she managed and oversaw 60+ process improvement projects and initiatives. In 2016, she was named one of "Coca-Cola's Corporate Women of Achievement" and in 2017 she became the VP of ambassadorship for Coca-Cola women's LINC.

EVENT : Chapter Meeting
Thursday, October 18, 2018 11:30a to 1:30p
***Registration for this event is closed***



IT's celebration time in Atlanta!  Nominate your top, best, and brightest and let's celebrate!

Submit Now for an HDI Award




Is there someone on your team that consistently goes above and beyond the call of duty and deserves to be recognized for their dedication?  Would you like to attend THE industry event of the year and celebrate their excellence?

HDI Atlanta cordially invites you to submit your nomination for the HDI Analyst of the Year and Desktop Support Technician of the Year.  The annual awards are one of the most valuable benefits of HDI membership, and attendance to the 17th Annual Award Gala at The Georgian Club  on December 6, 2018 is FREE to all nominees and those that nominate them! 

Just click on the link below to nominate, it should take less than 30 minutes of your time.  Submissions are due by October 31, 2018.    Upon completion of submission you will receive a confirmation email.  For questions regarding nominating someone, email specialevents@hdiatlanta.org.



2018 Training Schedule in the Greater Atlanta Area!



Designed to meet the unique needs of service management leaders, Service Management World will explore the strategic and tactical elements of the optimal service management strategy.